Fhoenix flexible concept saddle
	Hiring for trial purposes

UK Customers (Overseas Customers - please also read the paragraphs at the bottom of this page)

A demonstrator saddle may be hired, for trial purposes, for one week at a cost of £45*. This hire charge is refunded (applies to UK only), minus outbound courier charges, if a Fhoenix saddle is purchased in the subsequent three months after the hire date. You will need to budget for charges for return delivery to Enlightened Equitation.

Credit card details are required for security and payment, in full, will be taken when a Fhoenix saddle is sent out to you. This will be immediately refunded once we are supplied with the insured courier details, including tracking number, to prevent interest charges or fees being charged to your account. It is vital that these security steps are taken to protect both ourselves and the customer.

Please contact Jill on 0787 6504 458 for availability of dates and models.

Terms of hire for UK customers

1. You have five (5) full days to try the Fhoenix saddle after its arrival. On the next business day after day seven, you should return the demonstrator saddle to Enlightened Equitation (EE) by guaranteed next-day delivery. We highly recommend using a high-value insured guaranteed next day service. Please contact EE when the saddle has been collected by the courier. If you do not use an insured service EE reserve the right to charge the full price of the saddle if it is not received by us or is damaged in transit.

2. If for an unavoidable reason the saddle is going to be late back, please inform us as soon as possible. EE reserve the right to charge an extra £10 per day the saddle is delayed.

3. Please treat the saddle carefully. If it arrives damaged or is damaged while in your care, please let us know immediately. In case of exceptional damage we reserve the right to make a charge for repairs or replacement.

Terms of hire for overseas customers

1. US residents, please contact Nicki Elliott on ussales@enlightenedequitation.com for model availability and terms.

2. Residents of all other countries, if there is no Agent listed for your country, please contact Jill Shephard on saddles@enlightenedequitation.com for model availability and terms.

* Costs will vary for overseas customers hiring the saddle, due to differing courier charges.